6 Ways To Make Your Internal Communication Effective
As technology advances, companies are becoming more global than ever, bigger than ever, more spread out than ever, and as a result, communication within companies has increased significantly in importance and time commitment.
Internal communication within any organization can take many forms: meetings, memos, emails, reports, notice boards, online platforms, face-to-face, etc. The list is endless, but regardless of how you choose to communicate, it must be effective because good communication breeds collaboration, which breeds innovation.
So, what are six ways to make internal communication more effective?
1) Make it mobile.
With the trend of businesses moving towards a mobile-first workplace, mobile devices are becoming the go-to platform for business communication. Most people check their smartphones within minutes of getting up in the morning and frequently throughout the day, so it makes complete sense to move work communication to the device that is the center of your employees’ lives.
Consider an app for internal communication. A mobile app provides a one-stop platform of information, accessible from any location, thus bringing together employees regardless of their physical location.
2) Make it shareable.
According to a PGi survey: 88% percent of millennials want to work in a fun and social work environment. People like to share their lives. Sharing information, ideas, photos, documents, fun quotes or videos can boost morale and create strong connections amongst your team.
3) Make it interactive.
Along the same lines: don’t just inform – interact. Make employees feel as if they are part of something bigger than themselves. Create a sense of responsibility in the future of your company. Feedback is crucial for bouncing ideas and developing innovative thoughts. Interaction means your employees are more likely to acknowledge and retain information. A one-way, non-collaborative communication channel is as good as useless, a bit like spamming employees with emails that go unread.
4) Make it transparent.
Transparency is a key component in internal communication. After all, if employees aren’t fully aware of projects they might not feel confident to question, challenge, and therefore enhance them. Knowledge truly is power, and when employees are fully informed, they are more productive in their jobs.
5) Make it watchable.
What you communicate is almost as important as how you communicate. Employee generated video is a great way of humanizing leaders in the company and breaking down hierarchal barriers between co-workers. Watching your CEO send a video message creates a sense of familiarity or closeness that emails can’t replicate.
6) Make it NOT email.
Emails are dated. Though still relevant for externals deals, negotiations and reaching out to prospective partners, emails are dated. Tthere are better ways of communicating internally in your company. Emails are dull, boring and take up too much time. Time spent reading, typing, sifting, and organizing when you could be productive with your morning.
Kast saw a gap in internal corporate communication and proceeded to developwent about developing a solution.
Kast is a mobile-first, communication app designed for the digital age and specifically . Kast is specifically designed with the security needs of a corporate environment in mind. Not only does Kastit open up a powerful, shared workflow of information but it encourages comments, feedback, and collaboration amongst co-workers. AndThe best part being, you will never lose control of valuable company information.
Whatever platform you choose for your business' internal communication, keep in mind that the channel needs to not only provide not only information but encourage feedback and interaction.